Please take a look at our FAQs first.
If you cannot find the answer please hit us up with questions or queries you might have.

Frequently asked questions


How long does shipping take?

FREE on orders over £80 (DPD: 48H delivery)

£4 Standard (DPD: 48H delivery)

Any orders placed after 4pm Friday will be dispatched on Monday.

Items marked as non-refundable, including but not limited to beauty products, swimwear, and earrings, cannot be returned once the packaging has been opened due to hygiene reasons.

Gift cards are also not eligible for refunds.

How can I return an item?

We hope you and your new purchase are very happy together. However, if it's not a match made in heaven, you can return any item for a refund within 30 days of receiving your original order.

Please be aware that all items must be returned to us in brand-new condition with tags attached to qualify for a refund. Swimwear must be returned with the hygiene sticker attached.

Unfortunately, we are not able to offer exchanges. Therefore, you will need to return your items for a refund and place a new order if you'd like a different size.

To start a return, click here

UK Return Fee: £4.00

Items marked as non-refundable, including but not limited to beauty products, swimwear, and earrings, cannot be returned once the packaging has been opened due to hygiene reasons.

Gift cards are also not eligible for refunds.

Where is my order?

Click the ‘Track My Order’ button to follow your parcel.

Track my order

Waited until your estimated delivery date? Please allow an extra few days for your order to be delivered (especially during busy times) - our carriers are always doing their best to get your order to you. Make sure you keep an eye on your tracking link for the latest updates.

What countries do you ship to?

We ship worldwide – including big cities and small island nations.

DO I HAVE TO PAY CUSTOMS FEES, DUTIES OR TAXES ON MY ORDER?

Free-Trade Countries:

United Kingdom, Germany, France, Netherlands, Italy, Ireland, Spain, Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, Greece, Hungary, Latvia, Lithuania, Luxembourg, Malta, Poland, Portugal, Romania, Slovakia, Slovenia, Sweden. Andorra, San Marino and Turkey.

USA – Orders until US$800 will be free of any import duties or taxes.

Australia– Orders until AUS$1000 will be free of any import duties or taxes.

New Zealand-  Orders until NZD$1000 will be free of any import duties or taxes.

Japan-  Orders until JPY ¥10,000 will be free of any import duties or taxes.

If your country is not included on the list above you may be charged customs duties.
Any customs charges are applied at the discretion of the carrier and local laws and all customs charges will be payable by the customer and will not be covered by Minga London.

Unfortunately, we have no control over these charges as customs policies vary by country. If you have any questions related to customs charges you are advised to contact your local customs office.

By law, we must declare all items at their full price and cannot alter this amount to decrease international custom fees.

If you refuse a shipment from Minga London, you are responsible for the original shipping charges, any import fees that are incurred on the package, and the cost of returning the package to us.

This amount will be deducted from your merchandise refund. In the instance that the return fee exceeds the amount of the merchandise plus shipping costs, the package will be abandoned and you will not be refunded.

Is Minga an ethical brand? why?

We're all about being ethical. Our crew is like a tight-knit family, and we ensure our suppliers share our values. When we craft new looks, we're all about being planet friendly. Also, most of our clothes are both created and manufactured right in Portugal.

What does Minga mean?

MINGA is the owner’s nickname, which her brother gave her when they were kids. Even today, he doesn’t know the meaning behind it or the reason for that name.
Other possible meanings for the word are just a funny coincidence.

Is Minga London trustworthy?

Minga London was born in London, in 2014. We started selling tie dye t-shirts across London markets and then online on Amazon, eBay and Etsy. Some of you may know us from there. In 2016 we launched our own website, and since then the brand has been exponentially growing, having become a cult feature/icon for young people from all around the world.

Our production is all based in Portugal, which is why part of the business is there and why the quality is so special.

We pride ourselves on being a reputable and legit company, working under a strong ethical code of conduct. See more here.

How can i become a Minga girl?

All the girls who shop and love our brand are Minga Girls.
If you want to be featured in our instagram, just tag us on your posts wearing the brand and type #mingalondon!
For collaborations or press requests, please contact collabs@mingalondon.com or DM us on Instagram.

Will i have to pay customs charges after brexit?

No. You won’t have to pay any additional charges.
You can expect the same service and great products! If there is any import cost associated with your order we will cover it for you. :)

Do you sell e-gift cards?

Yes, we do.
E-Gift cards are a quick and lovely way to gift somone you love.
They are immediately delivered to your inbox and contain a link to be shared with the recipient.

Click here to buy a e-gift card.