If you are still to receive an order you can track it using the tracking number that is on your order and paste it in form bellow.
International buyers please be aware that we have no control over local delivery services. Delays may be due to customs checks, slow local delivery services or busy periods of the year i.e. Christmas, holiday etc.
Once your order has been placed, amendments and cancellations cannot be guaranteed. Please contact us within 1 hour of placing your order and we will attempt to cancel the order before it is dispatched. This is only possible if your order is still processing and has not been dispatched.
We ship worldwide – including big cities and small island nations.
We accept most major credit or debit cards these include - Visa, Master Card, Amex. We also accept PayPal, Apple Pay and Alipay.
All Minga London orders are currently shipped from our warehouses in Portugal or UK. If you are in the European Union you won’t be charged any customs.
Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom. Andorra, San Marino and Turkey.
If your country is not included on the list above you may be charged customs duties.
Any customs charges are applied at the discretion of the carrier and local laws and all customs charges will be payable by the customer and will not be covered by Minga London.
USA – All orders above US$800 will be subject to import duties. For more information, please check with the US Customs and Border Protection Department.
Australia– All orders above AUS$1000 will be subject to import duties. For more information, please check with the Department of Home Affairs.
New Zealand- All orders above NZD$1000 will be subject to import duties. For more information, please check with the New Zealand Customs Service website.
For more accurate information, we’d suggest getting in touch with your local customs office so you’re not surprised if there are any unexpected delivery charges at your end.
Once you’ve placed your order you will be directed to an order confirmation page which will contain your order number. You will also receive an order confirmation email. A second email will be send as soon as the order is on its way to you :)
If you haven’t received the confirmation email after placing the order, please check your spam box. If it’s not there, you may have entered a wrong email address.In that case, please contact us and we will change your email address so you can get order updates.
We are sorry to hear that you’ve received an incorrect or faulty item. Please contact us as soon as possible and we will sort this out for you. Do not return the items back to us before our reply.
At the moment our checkout is only available in our main currency, GBP.
You can preview the prices in your local currency but once you reach the checkout the prices will be converted to GBP. You can still pay with different currency cards, that’s not a problem at all.
We are working to implement a multiple currency checkout very soon.